support Answered

aw

No way to find the support email. since the update netatmo is just a waste of time! i have more than 10 cams and only problems. netatmo goes down this way.

 

waiting for help

1

Comments

4 comments

  • Comment author
    Giada Community manager
    • Official comment

    Hi,

    I am sorry you are experiencing some issues with your device.

    I would like to remind you that the forum is a place for you to share tips and tricks about your Netatmo products.

    Before posting a question, please check that it has not already been asked. It is recommended that you reply to an existing thread as opposed to opening a new one. Topics that have already been covered may be deleted to maintain the order and coherence of the forum. Spam: Spreading inappropriate messages or links (spam, business pages, etc.) will result in a permanent ban.

    The Netatmo moderators are not obliged to reply to all messages. For personalized help, please click ‘Send a Request’ at the bottom of each Help Center article.

    Please check our Forum rules out here : Welcome to the Netatmo forum!

  • Comment author
    ml.projects12

    support contact , requests

    Hard to find the contact to support - I've wasted a lot of time digging until found possibility to submit a request to support. BUT after submitted, I coulnd't find anywhere the request in my account / profile.

    0
  • Comment author
    aw

    Nothing works. Complete System turns off. one after the other. netatmot products dissapoint me so
    much. So much time to get that working. Thinking about to change all

    0
  • Comment author
    aw

    Take a look if you can fix my problems with updates from the distance. i will wait 10 more days.

    0

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