New wifi - deco X60

lucie.tabak

We have changed wifi router for deco X60 and since that time we cannot connect any of our cameras, any camera did not react on shown QR codes. If we switch off electricity and on again, light is normally on. Then nothing more. 

 

0

Comments

3 comments

  • Comment author
    GEORGzer Community moderator
    • Edited

    Have you activated the APs 2.4GHz option? The cameras only support 2.4 as far as I know.

    0
  • Comment author
    lucie.tabak
    • Edited

    Yes, of course, I followed netatmo advanced troubleshooting guide concerning a new router. I rebooted and unplugged all devices. Unfortunately with no success. I am afraid the first problem is that the camera does not respond to any QR codes. I have already reinstalled the security app for the new one, have tried to set up cams from the beginning. 

    -1
  • Comment author
    chr_wi

    I have the same topic & problem. Going to network configuration after switching on electricity again helps not at all. Setup QR code is ignored. I would like to avoid to reset the camera at all. 

    0

Please sign in to leave a comment.