Security APP Crashing

philiphughes79

I recived an invitation to get access to our Netatmo smoke alarm. I installed the security app and created a user but the app now crashes immediately whenever I try to open it.

3

Comments

6 comments

  • Comment author
    Giada Community manager
    • Official comment

    Hi,

    I confirm that a fix is already being deployed. Thank you for reporting this issue.

    Have a nice day 🙂

  • Comment author
    vaeldegaard
    • Edited

    Got the same issue IOS 17.4.1 app version 6.0.6

    0
  • Comment author
    philiphughes79

    Resolved by using a different email address. 

    0
  • Comment author
    vaeldegaard

    Not gonna happen :)
    Should not be necessary,
    Netatmo have to fix this.

    1
  • Comment author
    mpm

    I have the same issue.

    0
  • Comment author
    philiphughes79

    For me it would not work for a company email address, but it worked with a private email address. A firewall issue maybe. 

    0

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