Do not disturb function not working

dante.flodstrom
Do not disturb-function disables itself after approximately 30 seconds or as soon as I close down the security app. This applies for all different durations. The problem is the same on my phone or tablet as well as for my partner. I haven’t seen any reported issues of this kind; is there a fix? Best regards!
1

Comments

6 comments

  • Comment author
    Giada Community manager
    • Official comment

    Hi,

    I confirm that the button "Do not disturb" is still in the home page of the Home + Security app.

    You can also find it in Home + Security app > Settings > Manage my Home > Click on the name of the Room > Click on the name of your Doorbell > Chime > Do not disturb.

    If you cannot see it, I recommend uninstalling, then reinstalling the app.

    Have a nice day!

  • Comment author
    rmp63526

    Yes, it seems that there is a bug. I have the same problem. I thought a reset will fix it but without success

    1
  • Comment author
    Sasha Community moderator

    Hello, 

    This iOS bug is under investigation, thank you for your ongoing patience!

    Have a nice day!

    2
  • Comment author
    rmp63526

    Thanks for the info 👍🏾

    0
  • Comment author
    rmp63526

    After the App update from today v6.3.0 (1084) i don’t see the button anymore.
    Where is it now? I don’t think that this is the solution now? 😅😂

    0
  • Comment author
    rmp63526

    The button is still after reinstalling the app, not visible anymore for me.

    0

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