Is Thermostat Tied To Account

topgazza
Hi I’m selling my smart Thermostat and wondered if the new owner just sets up his own account and can then run the app with the thermostat ? I assume it’s not tied to my account ?
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  • Comment author
    Giada Community manager
    • Official comment

    Hi,

    When you dispose of a product (return for exchange, gift or resale) that has been associated with your account, it is strongly recommended that you reset it to remove all traces of your personal data.

    To do so, follow this procedure: How can I delete all my personal data?

    NB: As no personal data is stored on the accessories (Additional Smart Radiator Valve), it is not necessary to reset these products.

    Cheers.

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