Netatmo thermostat display is upside down after battery change.

• 

  Andrej

  • October 15, 2024 15:01

  I have the same problem after replacing the Batery.

  1
• 

  GEORGzer Community moderator

  • Edited October 17, 2024 09:09

  I had the same issue, mine was sideways.
  I was given these instructions:

  • remove the batteries 
  • place the Thermostat in order it's facing the ceiling (screen on top) and insert the batteries 
  • just after having inserted the last battery, press alternatively and quickly the + and - buttons until the Thermostat displays its serial number 
  • then remove the batteries, wait for 10 seconds and put them back

  I couldn‘t get to the serial number, so the accelerometer was defective. This doesn‘t impact anything else except the aesthetics.

  If your Thermostats are not sideways but upside-down and you can‘t reset them as well, you could turn around the mounting plate.

  1
• 

  helmut

  • October 24, 2024 16:09

  @GEORGzer

   

  You are right. So the next step is to change the mounting plate

   

  Regards Helmut

  0
• 

  kristof.vanderstadt

  • December 23, 2025 15:14

  I'm having the same issue. After replacing batteries the screen rotation didn't work anymore and the new batteries are draining.

  'fun fact': it was already repaired in 2024 after a blurry screen problem that was causing a battery drain problem. Since then it was working perfectly again with the same set of batteries until I had to replace them and the new problem emerged.

  Netatmo support told me it's now irrepairable and is offering me a 25 percent discount on a new thermostate (while it's currently even cheaper at third party vendors).

  But having the risk it's irrepairable again within a couple of months or years? No thanks. Obviously not going to buy a new one. But really disappointed in the lack of product quality and no decent customer support.

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