Replacing the outdoor unit Answered
I have replaced the outdoor unit. Now all temperature data from the old unit is gone. Is this correct?
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Comments
1 comment
Hi,
When replacing an accessory of the Weather Station, data transfer is not automatic.
Our support team is able to move your historical data from the old main module to the new one, provided you follow specific rules. Please take a look at this article and send your data transfer request to our support team. They will be happy to assist 😊 Click on 'Submit a request' at the end of the article.
⚠ Please beware that if you delete, reinstall or reset the Main module before its data is transferred, you will irrecoverably lose all the data history.
Have a good day!
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