Language of the help desk?

gg.perl

is there any German Helpdesk?

i wann to turn the picture of the outdoor camera 90° how can I manage this.?

I have purchased an outdoor camera with a siren. Unfortunately, the image is too wide for my needs. How can I rotate the image 90° to give me more depth and less width? The main entrance is narrow but long. I can't see how the camera can be used properly now. Best regards, Gabor Perl

 
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Comments

2 comments

  • Comment author
    Giada Community manager
    • Official comment

    Hi Gabor,

    In order to rotate the image, open your Netatmo Security application > Click on the gear icon located on the bottom right of the main screen > Manage my Home > Click on the name of the Room where your Camera is placed > Click on the Camera's name > Advanced settings > Rotate image

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  • Comment author
    gg.perl

    Thanks for your answer! The only point is that the rotation is only 180°!! BUT I need only 90° because if the location of my entrance, I there any option to rotate only 90°? If nor I can not use is as I need, because I see a very wide entrance without any far away from Door.

    Thank you for your attention. best regards Gabor Perl

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