Wind Direction Arrow on Web-based Dashboard need to be fixed

ddandmui

Netatmo App

Web-based Dashboard

4 comments

Giada Community manager
- March 25, 2025 09:03
Hi ddandmui,

Could you please zoom in on the app? It looks like you're viewing a specific time frame (6 AM to 7 AM) in the app, while in the Webapp, the time frame is different (4 AM to 12 PM).

Let me know 😉

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ddandmui
- March 25, 2025 10:05
Webapp is also "Tue 25 Mar 2025 6:00 AM". I captured the exact same time between the Webapp and Netatmo App.

Having said that, the issue is not the dime difference but the arrow as shown in the Webapp (i.e. Wind direction is ENE but the arrow is pointing as NWN). The reason why I captured the Netatmo App is to show the arrow at Tue 25 Mar 2025, 6:00AM (i.e. ENE) is correct but the Webapp is wrong. Perhaps, you could understand what I mean.

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ddandmui
- March 25, 2025 10:09
Another example of the wind direction is "E" but the arrow is pointing as "N" (i.e. 90 degree less)

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Giada Community manager
- March 25, 2025 14:08
Thank you for getting back to me. We need to investigate further.

Please submit a request by following these instructions :

visit: https://helpcenter.netatmo.com/hc/.

Select your product, find the article that fits your case, and click 'Submit a request' at the bottom. Fill in your request by describing the situation you are facing off, our team will reply via email.

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