Are all systems down?

roberto.sonzogni

Are all systems down?
I can't connect to https://home.netatmo.com/ and to mobile app :| 

4

Comments

10 comments

  • Comment author
    Giada Community manager
    • Official comment

    Hello,

    Some of our services were temporarily unavailable due to Microsoft Azure cloud services widespread outages across Europe and other regions from 17:00 CET to 21:30 CET.

    Rest assured that even when a server is unavailable, the Thermostat and the Valves continue to regulate the heating according to the schedule and it is still possible to change the temperature setpoint thanks to the buttons: https://helpcenter.netatmo.com/hc/articles/360021262151

  • Comment author
    gildaspf

    Same problem!

    3
  • Comment author
    pzgl

    Service Incident - 29/10/2025 – Netatmo

    1
  • Comment author
    a.aamot

    This website is unavailable
    The server IP address for weathermap.netatmo.com was not found.
    Try this:

    Check your connection
    Check your proxy server, firewall, and DNS configuration
    Run Windows Network Diagnostics
    ERR_NAME_NOT_RESOLVED

    0
  • Comment author
    ritchygraham

    I have same problem here in Scotland and it’s cold in the house. Not good enough netatmo 😡

    2
  • Comment author
    ncef4208

    same here in ireland getting network error cannot connect to server! freezing

    0
  • Comment author
    devid63100

    Same problem in France

    0
  • Comment author
    arnt.soloy

    Microsoft Azure problems, that also affects Netatmo it seems. Microsoft is working on a fix.

    0
  • Comment author
    alberto.pallotti
    Same problem in Italy
    0
  • Comment author
    Roman

    Same problem is in Czech Rep. I am disappointed

    0

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