Weather station 2 gen gray base module

aksel

I bought a new weather station gen 2 sand colour today at a shop in Oslo, Norway. When I opened the box it had a brown outdoor module, but the indoor module was the old grey one. The Netatmo app shows hardware version 3. 

Is this a shipping error from Netatmo or have I been screwed by the shop I bought it from? Maybe someone else bought the weatherstation, swapped out the main module and returned it to the shop? The box was sealed with the sticker on both sides. 

Anyone else got the wrong indoor module? 

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Comments

3 comments

  • Comment author
    GEORGzer Community moderator
    • Edited

    If the box didn’t contain what the picture on it shows, I‘d ask the shop for a replacement.

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  • Comment author
    aksel

    Absolutely and have already sent a request to customer service and asked for a replacement and an explanation. Just wanted to hear if others have experienced the same situation.

    1
  • Comment author
    GEORGzer Community moderator

    👍

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