gonzalopoch
Activity overview
Latest activity by gonzalopoch
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gonzalopoch commented,
Someone from Netatmo support finally contacted me — 11 days after I opened the ticket. But only to ask me if I could try renaming the home. Something obviously impossible if the app won’t let me sw...
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gonzalopoch commented,
Quelqu’un du support Netatmo m’a enfin contacté — 11 jours après l’ouverture du ticket. Mais seulement pour me demander si je pouvais essayer de renommer la maison. Ce qui est évidemment impossible...
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gonzalopoch created a post,
Thermostat impossible de configurer
Depuis quelques jours, je n'arrive pas à installer le relais Netatmo dans ma maison. J'ai réussi à le configurer plus ou moins sur mon compte avec l'app de configuration en connectant le relais par...
- gonzalopoch
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- 2 comments
- 0 votes
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gonzalopoch commented,
9 days since I opened a ticket and nobody has even answered. Beware of the lack of support on Netatmo products! You're alone in the wild!
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gonzalopoch commented,
Impossible to contact Netatmo support. No ticket attended. No one from Netatamo answering this post...Netatmo est une ordure.
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gonzalopoch commented,
Today is Friday the 16th. It has been a week since I opened a ticket that hasn't even been answered. Does anyone know an email address where I can file a complaint? This is without prejudice to my ...
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- 1 vote
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gonzalopoch commented,
Yes. Same here. I can't see the 'hidden' home in either the app or on the web. My other Netatmo device is a Weather Station. I'm considering removing this device from my current account, deleting m...
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- 1 vote
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gonzalopoch created a post,
New Relay configured via USB created invisible second Home in API
I recently faced a hardware failure with a Netatmo Relay that was previously working properly. Based on my diagnosis, I believe the power supply failed. Regardless, I purchased a new set (Relay + T...
- gonzalopoch
- 2 followers
- 7 comments
- 1 vote