After having added the Air Quality Monitor, it doens't appear in the Web app Respondida

rhulzebosch

I added the Air Quality Monitor (repeatedly, via Android app and OSX wizard) and entered my account to connect it with. The data are visable in the Android app, but when I visit the webapp "https://my.netatmo.com/app/station" this website only shows a modal dialogue telling me to download the wizard. My added monitor isn't there. When/how will it be added?

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  • Comment author
    Giada Community manager
    • Editado
    • Comentario oficial

    Hello,

    Thank you for joining our Community!

    The Smart Indoor Air Quality Monitor is intended to be used exclusively via its dedicated HomeCoach mobile app and the Apple Home app. It does not have an interface on home.netatmo.com.

    The wizard concerns the installation of our Smart Home Weather Station.

    Your feedback is very much appreciated and I will make sure to pass it on to the relevant team.

    Thank you for your understanding.

    Giada

  • Comment author
    mvs0

    I have the same issue. But its a little different than you say Gaida:

    Before the change to the new web interface it was possible to give access to third party apps like domiticz. I could see my air quality devices like that. Now this is not possible any more it seems.

    Any idea how I could get my connection back again?

     

    Marinus

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