Adding Smart Indoor Air Quality Monitor to an existing household

ondrej.peroutka

Hello, I have purchased a Smart Indoor Air Quality Monitor to add to my existing Netatmo products (Radiator Valves and Smart Camera), and I would like to ask if there is a way to assign it to my already existing household. When I visit the web version of the Control app now, I have the smart camera and radiator valves in one household, but to access data from the Smart Indoor Air Quality Monitor, I have to switch to the Health Coach household. Thank you.

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Comentarios

3 comentarios

  • Comment author
    Giada Community manager
    • Comentario oficial

    Hello ondrej,

    The Netatmo Smart Indoor Air Quality Monitor does not support virtual homes.

    This product works with its own dedicated app, Netatmo Home Coach, and it cannot be linked to a virtual home. That is also why, you have to switch to a different tab to view the data from your Home Coach.

    Have a nice day 🙂

  • Comment author
    ondrej.peroutka

    Hello, thank you for your reply. That’s a pity. Do you have any information about whether the situation might change? You have already added a number of other products to the Control app that previously had their own separate apps. Thank you.

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  • Comment author
    Giada Community manager

    This is not planned, we appreciate your suggestion, and we will take note of it 🙂

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