troels
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troels creó una publicación,
Reset QR code has no effect - is the camera dead?
I have received a reset (and setup) QR code from support, and I am showing it to my Netatmo Presence Outdoor Camera (older model). With a freshly formatted SD card, it turns off and on. Without an ...
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I am trying to factory reset it to find out whether it works. I am unable to add it to my app currently as it is not detected.
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Hi @Giada:The serial is g677170 74182687. It is the Outdoor Camera with Floodlight.
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(Oh, and I can't even log in to this page in Edge, I had to use Chrome)
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@Giada I visit your link, and get redirected to:https://helpcenter.netatmo.com/hc/en-us I hit products, choose "Smart Outdoor Camera with and without Siren":https://helpcenter.netatmo.com/hc/en-us/...
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@GiadaI have no issue locating the form. I am simply unable to submit the form, however. I have tried on two different PCs, and across Edge, Chrome, and Firefox. All latest versions. I've also trie...
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troels creó una publicación,
Unable to raise support ticket
I have tried a frustratingly large number of times to submit a ticket to Netatmo Help Desk. In Edge, half the inputs are broken/missing. In Chrome the page looks completely different, but still doe...
- troels
- 6 seguidores
- 14 comentarios
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