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Commentaires
5 commentaires
Hi,
The v6.1.1 is now available and should work on your version of iOS.
Thank you again for your feedback which allowed us to react as quickly as possible!
Hello,
This forum aims at helping developers and users of third-party apps
As it deals with the native Home + Security app, you should contact directly the customer support of your country. They'll be able to check what happens and bring you help
Have a good day,
Leslie - Community %anager
ok, then maybe you can move the post to the outdoor security cam section so that it can also be of help to others, because just now i have tested the new Security version app also on another iPhone 6s of my son which is running iOS 15.7.8 and even on this phone the app crashes immediately without even opening and i think at this point it is a general problem with old ios devices.
Thank you
Hi,
We've already been warned of this issue and we will push a hotfix as soon as possible.
Thank you for your patience!
Yes, i confirm that now it doesn't crash on startup, however i noticed that of my 2 outdoor Presences one is always offline, on the second if o try to put it in full screen or select the detection zones menu the app crashes and closes, for lastly the " feed " field to see the detections only shows me gray lines and icons.
In Apple HomeKit both cameras are active and working.
edit: i would add that the same behavior occurs on the web app, the offline presence still offline and the detection field empty.
edit 2: there are the same problems on the App version 6.1.0, tested on iphone 11 with ios 17, so i think that these problmes are server side.
Thanks
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