camera is connected to internet and is on 2.4GHz but cameras don't work why?

kkpatton

I updated my router but reset everything on the new router including setting up a 2.4 GHz dedicated wifi for the cameras but they show reconnected but the camera is not working?   why?   

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1 commentaire

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  • Comment author
    Giada Community manager
    • Modifié
    • Commentaire officiel

    Hi,

    Some of our services were recently temporarily unavailable, we sincerely apologize for the inconvenience. 

    All functionalities have been restored. Our teams continue to monitor the state of the infrastructure and the network and mobilize all the means necessary to improve the continuity of our services.

    More details here : 02/07/2024 Events timeline + measurements issue - SOLVED

    Thank you for your understanding.

    Have a good day

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