WebApp: 07/23/2024 update: the heating schedules are back! Épinglée

Sasha Community moderator

After the deletion of the heating schedules at the end of March, many of you asked for their return. We've listened, and we're delighted to announce the return of the ability to create and modify schedules on our Netatmo web application.

From now on, you can create and manage your heating schedules directly via the Netatmo web application, as well as modify temperature sets for optimum comfort. To access this feature, simply click on the following link: https://home.netatmo.com/settings/planning.

We'd like to thank all our users for their valuable feedback. Your comments and suggestions help us to continually improve the customer experience and meet your needs.

Prepare for the next heating season now by planning efficiently with our web application. We hope this update will meet your expectations and facilitate your daily use of our products. 

Happy scheduling! 🔥

Netatmo Team

1

Commentaires

21 commentaires

  • Comment author
    Giada Community manager
    • Commentaire officiel

    Hello,

    We are pleased to inform you that an update regarding heating schedules on the Webapp has been released today.

    The update includes these new features:

    • duplicate a schedule;
    • delete a selected time slot;

    and fixes the following bug:

    • the temperature set always displays the one of the active schedule rather than the current schedule.

    Cheers.

  • Comment author
    timexpro
    • Modifié

    Aleluja finally, you have also enabled the dark theme!!

    1
  • Comment author
    vier.kuifjes
    • Modifié

    That is great to hear! Thank you!

    And it looks really nice also 🙂

    1
  • Comment author
    krisztian
    • Modifié

    When will you also implement the operating mode selection to ECO/COMFORT ? It is still missing :( only exists in the mobile app.

    0
  • Comment author
    davidaoconnor

    Not sure if this is related but My heating schedules have stopped working. My app and the system are connected as I can manually turn the heating on or off from the home screen or the thermostat but no matter what I do I cannot get schedules working. I have created a new schedule, no go. I have removed and reinstalled the app, no go. Nowhere can I find a number to speak to a human. I submitted a request already but I am not confident that this has gone through.

    0
  • Comment author
    vier.kuifjes

    @davidaoconnor: do you activate the schedule after selecting it? If not, it will not work...

    0
  • Comment author
    davidaoconnor

    On the app, once I select the schedule I get the full week in view. I see no other possible options to activate it as it already appears activated. This has been the case since I have had the system. When I go to my settings page and click on schedules the selected schedule comes up, so it is selecting the correct schedule.

    0
  • Comment author
    davidaoconnor

    I put an additional time slot in for 13:00. It is now 13:02 and the heating has not come on.

     

    0
  • Comment author
    vier.kuifjes

    After you have created your schedule, you must select it from the list of schedules. You need to explicitly "activate" this schedule, which is done from the 3-dots menu on the right. If not, the setting will revert back to the previous setting. (Dutch language version shown here).

     

     

     

    0
  • Comment author
    davidaoconnor

    As you can see from the screengrab, I do not get a three-dot option. 

    I have only had one schedule, which appears when I select Schedules. I created a new schedule (September) and selected that but that did not work either.

    0
  • Comment author
    davidaoconnor

    Hi any update?

     

    0
  • Comment author
    vier.kuifjes

    Is your device android based?

    0
  • Comment author
    davidaoconnor

    I am on ios 17.6.1

    0
  • Comment author
    vier.kuifjes

    That's probably why it looks a bit different. I have no experience with the IOS version...

    0
  • Comment author
    davidaoconnor

    Can someone else help please?

     

    0
  • Comment author
    davidaoconnor

    If this is an IOS problem your technical department needs to be informed that your app is no longer compatible with IOS. Something changed about 6 weeks back. Was the app updated? Is there a workaround that I can deploy to get my Netatmo services running again?

    0
  • Comment author
    davidaoconnor

    I have checked the setup on my phone all all seems ok. Home app activated and passwords and keychains activated. 
    Do I need to reboot the relay? If so can I have step by step instructions.

    0
  • Comment author
    davidaoconnor

    Can I have an answer please :-)

    0
  • Comment author
    lenewillumsen

    My eireless thermostat the screen is all black don’t think it work any more how do I order a new one and what guarantee is there on it also what deatail do you need so I know the right one is ordered will I need to set it all up again

    0
  • Comment author
    lenewillumsen

    Sorry should say wireless

    0
  • Comment author
    lenewillumsen

    Can someone help me with an answer

    0

Vous devez vous connecter pour laisser un commentaire.