My Netatmo smoke alarm has a manufacturing date of 09/2020 and replacement date of 09/2030 however the batteries have no power left in them.
Is this covered under any warranty as there should be at least another 6 years of life in this device?
0
Giada
Community manager
Hello,
You can contact our Support team through our Help Center: https://helpcenter.netatmo.com/hc/. You have to select your product, find the article that fits your case, and click 'Submit a request' at the bottom. Our team will reply via email.
Have a great day!
1
mrmarknelson
Thank you
0
m.hagen9
I have the same problem as mr. Nelson. On the Dutch website I can not find a 'submit a request' at the bottom. Is there a (dutch) phone number?
0
Giada
Community manager
Hi,
We provide our technical assistance exclusively via email. We do not have a phone number.
Please find below a screenshot showing the "Submit a request" button in your language.
Commentaires
5 commentaires
My Netatmo smoke alarm has a manufacturing date of 09/2020 and replacement date of 09/2030 however the batteries have no power left in them.
Is this covered under any warranty as there should be at least another 6 years of life in this device?
Thank you
I have the same problem as mr. Nelson. On the Dutch website I can not find a 'submit a request' at the bottom. Is there a (dutch) phone number?
Hi,
We provide our technical assistance exclusively via email. We do not have a phone number.
Please find below a screenshot showing the "Submit a request" button in your language.
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