WHY you don't have a help desk telephone? Répondu
Why a brand is avoiding to help clients to solve problems?
Are you sure yuo want to be a brand close to your consumers?
Are you really trying to build up something? or just selling products and forgetting your customers?
I've been a loyal client and I bought another Netatmo smart thermostat and it is imposible to connect it , and you don't have a help desk.
IN case you are interested not to lose a customer, Please contact me
DO SOMETHING !
Commentaires
2 commentaires
Hi,
We provide our technical assistance exclusively via email. I can see that you opened a ticket on the same day as this thread, and one of our agents is already handling your request and assisting you.
For other customers, please make sure to read the forum rules here.
So fed up!
No heating over Christmas
No help for these cowboys
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