How to remove a module

falcetta.claudio
Hello! How to remove a module from a room? If I click on it I can only rename it or move it to another room Thanks
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Commentaires

5 commentaires

  • Comment author
    Giada Community manager
    • Modifié
    • Commentaire officiel

    Hi Claudio,

    Thank you for getting back to me.

    You posted your question on and I initially thought you were referring to a module from your Netatmo Weather Station.

    As your issue concerns Video Intercom 100X, I invite you to contact Bticino customer support here: https://www.bticino.com/ > Contact us > Find your nearest BTicino or Legrand branch > Europe > Italy.

    Have a nice day

  • Comment author
    Giada Community manager
    • Modifié

    Hello Claudio,

    From the Netatmo Weather mobile app:
    Settings > Manage my home > Select a room > Select your device > Click on "..." then on Delete.

    You can also use the Module Manager from your computer by connecting the Station via USB:
    [Module Manager for Windows](https://n3twizard.blob.core.windows.net/wizard/NetatmoModulesManager_Windows.exe)
    [Module Manager for MacOS](https://n3twizard.blob.core.windows.net/wizard/NetatmoModulesManager_MacOS.dmg)

    Have a wonderful day 🙂

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  • Comment author
    falcetta.claudio

    Thank you very much Giada for your prompt reply.
    Unfortuntly the "Delete" option is not available in my App.
    There only "Rename" and "Move".
    In case, I could send you a screenshot.
    I' ve also reinstalled the App but nothing has changed.

    Thank you in advance

    Claudio

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  • Comment author
    Giada Community manager

    Claudio,

    I am not able to reproduce the issue. I have the button "Delete" on my app and could delete any module of my Weather Station.

    Could you please send me a screenshot ?

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  • Comment author
    falcetta.claudio

    Giada,

    Attached the screenshot.

    The module (I've called "Errore" ) belongs to my Video Intercom 100X.

    Regards

    Claudio

     

     

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