Struggling with Installing Weather Station 2

rolf.beyer.privat
After hours and hours of trying I am unable to connect the new Weather Station 2 to my network. I see error messages but it is impossible to connect to the network. The station was already changed by my dealer, the WLAN router was ….x times restarted, my I-Phone 16 also, the Netatmo App was more than one removed and new installed, but it dont work. What can I do? Help Please!!!!
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Commentaires

5 commentaires

Date Votes
  • Comment author
    rolf.beyer.privat

    The Error Messages are „Gerät kann nicht hinzugefügt werden, Sychronisierung von Cloud-Daten läuft“ (is is german, my translation is „Cannot connect the device, cloud data synchronizing“) and „Der Vorgang konnte nicht abgeschlossen werden (HMErrorDomain-Fehler 23) (my translation: „Cannot complete, HMError-Domain-Error 23).

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  • Comment author
    geir.morten.smikop

    mine is the same. very annoying!  cant configurate and install the weather station.!

    1
  • Comment author
    gcalavaro

    I have the same problem. I tried several times and reset all systems. 

    The Thermostat I had is working nicely but the weather station simply doesn't connect and start operating.

    0
  • Comment author
    lars

    I have exactly the same problem. The extra indoor module I got for Xmas will not connect. 

    One could think - since you have had the problem for 1 month now - that Netatmo had reacted.

    0
  • Comment author
    gcalavaro

    Indeed. Tech support asked few basic questions but was not able to resolve. I am very skilled in it systems and set up. It’s clear that this product is premature and not working yet. I had to return.

    0

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