Where is my package?

gransbernardo
Hello all, I've bought a smart door lock. The shipment went well, but the package seems stuck since Friday. I've called Mondial Relay asking what is happening but they told me that this is normal. Could you please contact them and maybe change the drop place if they cannot drop it at the indicated place?
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1 commento

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  • Comment author
    Brieuc Community manager
    • Commento ufficiale

    Hi,

    The forum is made to request help/advice from the community of Netatmo products users.

    Your request is about a personal delivery, noone is able to help you here.
    Please submit a request through this Help Center article to receive the required assistance:
    https://helpcenter.netatmo.com/hc/articles/360020667752

    Have a nice day!

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