Request for Repair or Replacement under Warranty – Smart Outdoor Camera with Siren (Black)
I purchased a Smart Outdoor Camera with Siren – Black, and it is still within the warranty period. Unfortunately, the device has lost its functionality — it cannot connect to Wi-Fi and cannot be reset.
Could you please advise me on how I can have this product repaired, or if it can be returned/replaced under warranty? I am based in the UK and would appreciate it if you could let me know the available options.
Thank you for your assistance.
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Check this link :
https://helpcenter.netatmo.com/hc/en-us/articles/8605572692882-I-want-to-exchange-a-product-How-to-proceed
Below that are 2 buttons
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below the buttons is a hyperlink
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Where you can complete your information including serial number of device etc
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