gransbernardo
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Attività recente di gransbernardo
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How to have a reply from the customer service?
Hi Giada, is it possible to have any kind of the reply for the Ticket 3290326?It is since 04/Mar/2025 I'm waiting a reply from your colleague. Hope you can help tnx
- 2 follower
- 5 commenti
- 0 voti
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Matter protocol support
Hello, is anybody aware if the smartlock will support matter protocol?
- 2 follower
- 3 commenti
- 0 voti
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Guest account are not able to open
I hope this message will get an answer. I'm trying to give guest account to 2 different people. One with an android phone, the second with an apple. Non of them where able to open the door with the...
- 1 follower
- 4 commenti
- 0 voti
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How to manage the housekeeper?
I would like to know if it is possible to set some access to specific date/hours of the week in order to authorize the housekeeper to enter not all the time as guests but only in a limited periods?
- 1 follower
- 0 commenti
- 0 voti
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WearOS app
Is it possible to extend the app to a wearOS app?
- 1 follower
- 0 commenti
- 0 voti
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No track of the access
I have this device since one month, but in my app (secutity/android) I don't see any trace of the access. Isn't supposed to trace them somehow?
- 1 follower
- 0 commenti
- 0 voti
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Where is my package?
Hello all, I've bought a smart door lock. The shipment went well, but the package seems stuck since Friday. I've called Mondial Relay asking what is happening but they told me that this is normal. ...
- 2 follower
- 1 commento
- -1 voti