john
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john ha commentato,
There is a fix for this. Eventually my support case was picked up and Netatmo were able to resolve it for me. You will likely need to open a case too.
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john ha commentato,
That's great to hear. Sadly, it's not the solution for me, so I'll continue to wait.
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john ha commentato,
I get the impression that they are quite busy. I suspect that this problem will be affecting a lot of users. At the moment I'm still waiting for an update. There was a brief rapid exchange of infor...
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john ha commentato,
It's taken nearly 2 weeks for Netatmo to respond, but today I did receive a response to my support case. Netatmo have confirmed there is a problem with HomeKit and the Relay, although I don't yet h...
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john ha creato un post,
Netatmo Relay (Thermostats & Radiators) cannot join Apple Home (HomeKit)
I recently had to perform a full reset on my Relay unit (long press button - glowing LED and then five flashes) since it had stopped responding to the app and to HomeKit. It could not ping it over ...
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john ha commentato,
Just started seeing this today. Been working reliably for years and I mean literally years. Relay is now continuously dropping connection to WiFi. It can connect - I can see it on the network and t...
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