roberto.fuochi
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roberto.fuochi ha commentato,
Thanks Leslie,I'd like to report that just last Saturday the server went down (Screenshot1), and a popup was reported on the help center website (Screenshot2) while everything was up on the dashb...
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roberto.fuochi ha commentato,
Thanks Leslie, when you wrote "IIn case of major outage, a banner is displayed on the Netatmo helpcenter website" do you mean here: https://helpcenter.netatmo.com/hc/en-us ?Because there was no ban...
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roberto.fuochi ha creato un post,
Sensor are not discovered
Hello I'm trying to configure windows indoor sensor, the green led blink for 5 times then stop and Webcam isn't able to discover and add the sensor to the confuration. I already configure 3 windows...
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roberto.fuochi ha commentato,
I wanted to report that for a few minutes the internal camera has been reporting "Video unavailable. The camera is disconnected" againI hope it comes back online quickly this time.
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roberto.fuochi ha commentato,
In order to try to solve this issue, I removed all camera and I try to renstall only one camera. Now I receive error: Remote access to this product has been blocked (unverified connection)....
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roberto.fuochi ha commentato,
At 17:14 il server running, now is down again.
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roberto.fuochi ha commentato,
I have all cameras unreachable and sirens that continue to play...it's very noise situation. We urgently need a solution. Please consider to add backup servers and also create an sw enhancement pat...
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roberto.fuochi ha commentato,
Same conditions too, too bad the sirens sound and there's no way to stop them Do you also know if there is a link where you can check if the server is down? Thank you
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roberto.fuochi ha creato un post,
Video not available. The camera is disconnected
Is there an official Netatmo link to understand if the server is down? Thanks Roberto
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