Help Center

I wish to return/sell/give away a product associated with my Netatmo account.

When you dispose of a product (return for exchange, gift or resale) that has been associated with your account, it is strongly recommended that you reset it to remove all traces of your personal data.

To do so, follow this procedure: How can I reset my Station?

NB: As no personal data is stored on the accessories (Smart Rain Gauge, Smart Anemometer, Additional Smart Indoor Module), it is not necessary to reset these products.

Updated

Was this article helpful?

Need more help? Submit a request