The invoice is sent by email when your order is shipped.
Verify that the email sent by Netatmo is not in your spam folder.
You can also download the invoice from your Netatmo account if your order is listed under your account. This option is available for orders placed after May 2022.
If you would like a copy, please send us a message with your first and last name, your order number, and the email address used for the order.