If the message "SD card defective" or "SD card missing" appears in the Home + Security app, it means your camera cannot detect or communicate properly with the microSD card.
Start by removing and reinserting the SD card. It may just be a loose connection. If the problem persists, you need to change the SD card.
In busy areas, many events are detected (movements, people, etc.). Recording too many videos can reduce the lifespan of the SD card.
To adjust video recordings to your needs, go to the Home + Security app > Settings > Adjust security settings > [product category].
If you want to use a different micro-SD card, make sure it is:
- class 10 minimum,
- with a storage capacity of 8, 16 or 32 GB,
- Endurance or Industrial type (supports many write cycles), specifically designed for use in surveillance cameras.
You can purchase an SD card of this type from the Online store.
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