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Smart Outdoor Cameras
Smart Outdoor Cameras
Smart Outdoor Camera with Siren
I do not see the feature to trigger the siren
Promoted article
Can the siren be triggered automatically?
What’s the difference between the Smart Outdoor Camera and the Smart Outdoor Camera with Siren?
Does my Outdoor Smart Camera have a siren?
How does the siren on the Outdoor Cameras work?
Is it possible to change the sound or volume of the siren?
Setup - Installation
How to install the Smart Outdoor Camera?
Promoted article
I can’t setup the Smart Outdoor Camera. What should I do?
Promoted article
I lost the setup QR code of my Smart Outdoor Camera.
Promoted article
Can I install the Outdoor Camera without replacing an existing light fixture?
Do I need a professional installer?
Positioning guidelines for the Smart Outdoor Camera.
Connection - Network
How can I change the Wi-Fi configuration of my Camera? I changed my router, how can I configure my Camera to connect to internet again?
Promoted article
Advanced network troubleshooting guide.
Promoted article
My app says « Remote access to the camera has been blocked (unverified connection) » (error 0097-00003)
Can the Outdoor Cameras work on Ethernet/PoE?
Can I use my Camera with a 4G router?
Can I use my Camera on a public Wi-Fi network?
App and notifications
How to reboot the device from the Netatmo Home + Security application?
Promoted article
Why does the app say that the Security Code is invalid?
The Netatmo application is not available for my Android Smartphone.
I do not receive notifications on my smartphone.
Advanced notification settings for Android
I have the message "Notifications unavailable", what does it mean?
See all 10 articles
Storage (SD card - Dropbox - FTP)
What happens when the micro-SD card is full?
Promoted article
Where is the SD card located in my Outdoor Camera?
Promoted article
How does video storage work and what is stored on the Netatmo servers?
Promoted article
The Home + Security app displays “SD card is defective” or "SD card is absent", what does it mean?
Promoted article
Does my Smart Outdoor Camera continue to work without a microSD card?
How can I store videos of events for longer than 6 months?
See all 16 articles
Video - Events
Video / live does not play, why?
Promoted article
My Outdoor Camera misses some events, what should I do?
Promoted article
The Home + Security App displays “Video unavailable. The Camera is disconnected.”.
Promoted article
Improve your Camera's detection
Why is my camera image pink or purple?
I have no videos, even though the Camera is plugged in and I have Wi-Fi.
See all 10 articles
Product interactions
Where can I find the serial number or MAC address for my Outdoor Camera?
Promoted article
Why does my floodlight switch ON or OFF automatically?
Suspension of IFTTT services for your Security products
How can I reset my Smart Outdoor Camera?
How does the floodlight on the Outdoor Camera work?
Can I change the light intensity?
See all 14 articles
Apple HomeKit
Where can I find the HomeKit setup code for my Smart Outdoor Camera?
Promoted article
What is Apple HomeKit monitoring?
What is HomeKit Secure Video? How does it work?
My camera detects too much motion in the Home app. What can I do ?
Amazon Alexa
What are Amazon Alexa and Amazon Echo?
How do I remove access to my Netatmo products in Amazon Alexa?
How do I use my product on Alexa?
How do I set up Amazon Alexa to control my Netatmo products?
My account is linked to Alexa, but I don’t see my product in the Alexa app.
My Amazon Alexa assistant says that my product is not responding.
Google Assistant
What is Google Assistant and Google Home?
How do I set up “Google Assistant” to control my Netatmo products?
My Google Assistant says that my product is not currently available.
How do I remove access to my Netatmo products from my Google Assistant?
My account is linked to Google Assistant, but I don’t see my product in the Home app.
How do I use my product on Google Assistant?
Discover product features
How does the automatic triggering of the alarm work and where to activate it?
What does "No subscription" mean?
Does Netatmo have access to my data ?
How much power does the Outdoor Camera use?
What is the Outdoor Camera's power supply?
Can the Outdoor Camera be recording 24/7?
See all 14 articles
Useful resources
Smart Outdoor Camera with and without Siren
Updates
Smart Outdoor Camera with and without Siren
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