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Comments
80 comments
Hello,
If you receive late notifications, I would suggest first to uninstall your Netatmo mobile app (this will not delete your data), reboot your phone and then reinstall the latest version of the Netatmo Security application.
Also, please check the following:
If you have a Samsung phone, you can find more suggestions here: https://www.guidingtech.com/fix-delayed-notifications-on-samsung-galaxy-phones/
Have a great day and do not hesitate to contact us via our Help Center if you have any questions.
Have a nice day.
Hi, nope , this bug is back, i experience the same issues again, delay on notifications again...
Hi. No it is not related to the app. Also dev apps are delayed at the same time.
Hello !
Over the last few days, it's happened again: depending on the time of day, there is a 10-30 minute delay between the event and the notification.
It's unacceptable, an intruder will be gone before you know it. I'm definitely starting to think of these devices as toys for curious geeks.
@Netatmo: Please increase the bandwidth of your push notification services!
@Giada
This does not depend on the phone's configuration. It depends on the time of day.
Everything worked fine for a few months, but gradually the problem returned.
Uninstalling, restarting, battery saver... doesn't change a thing!
@Giada:
Please fix it now, so that we can use your product as it should be used.
Well, I’ve fixed it finally today. Installed a S330 from Eufy and the Netatmo went to the recycle bin. What a useless device with totally useless support.
Late notifications!!!
Please fix this issue netatmo
Yes pleas get a fix for this annoying bug. I believe that most user are having this problem.
Why should we buy your doorbell when it is useless. All my guest has left when i get my alarm
I too have this issue…. Again!!
@Giada:
how is the situation?
Fix when?
Hello @thomas.schaal,
I confirm that this issue is now solved. We applied a fix on July 29th.
If you experience this issue again, please reach out to our Support team via our Help Center.
Have a nice day
@Giada
And now I’ve started getting notifications with a 20 minute delay again.
This is a joke!
Yes my camera had the original delayed notification issue then it was resolved recently, but now today Saturday 10/08 the delay has reoccurred
I think the issue came yesterday for me… Friday August 9.
@giada again there is a huge delay in notifications. Please fix this sustainable!
@giada and again there is a huge notification delay.
As far as I'm concerned, you can now do whatever you want, or not - I've had enough now, I'm looking around for products that work. This was definitely my last product from one of your brands.
I agree with Thomas.schaal
To be honest. You have not been to lucky with your doorbell. Bad antennas and huge delay.
@giada and again there is a huge notification delay.
Isn't it fixed?! Warning to all netatmo interests! This company is liing and isn't solving anithing!!!!
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