App created but get ERROR screen and thus no client_id and client_secret

ni_hao_1

I created already multiple apps at dev.netatmo, but when I click at 'save' I see at the right bottom of my screen quickly with green background: 'app saved'. Then I get an error screen: Woops, error 404.

Tried to reset client_id and client_secret but unfortunately

Questions:
1. How do I get my client_id and client_secret
2. How do I delete some apps which I do not use

4

Comments

14 comments

  • Comment author
    mats

    The backend seems to be broken. I'm having the same problem (and can't access existing apps either), and there's a server request that's failing with a 503 (you can see it in the browser dev tools). There's a couple of other forum threads here and here, where Leslie from Netatmo has confirmed they are aware of the problem and working on a fix.

    0
  • Comment author
    ni_hao_1

    @mats: thanks. We only cn wait. Seems not to be an easy problem to solve, since it is already at least 3 days.

    0
  • Comment author
    nunziolop

    Same issue also for me.... Created 3 new apps but all with same issue so

    I'm not able to retrieve my client_id and secret_id to have proper connection with Netatmo integration in homeassistant.

    0
  • Comment author
    nunziolop

    Also I have the same exact questions:

    Questions:
    1. How do I get my client_id and client_secret
    2. How do I delete some apps which I do not use

    0
  • Comment author
    techniko39

    Same problem for me...have you find a solution ?

    0
  • Comment author
    rudy.vogel

    Please solve this problem quickly, it's been too long already. Very disappointed by your lack of reactivity regarding the extent of the issue. I think many users will consider switching to another brand if you don't solve it soon, we need your apps!

    0
  • Comment author
    mike.kronenberg
    • Edited

    If you just need the client_id and client_secret, you can fish it out of the https://app.netatmo.net/api/createdapplist call on the https://dev.netatmo.com/apps page with the browser dev tools. It is used to show the apps. But it will not help you with resetting tokens or allowances.

    0
  • Comment author
    nunziolop

    still no solution... please fix this issue!

    0
  • Comment author
    nunziolop

    Also we need a way to remove unused apps... I creates 6 apps in the aim to check if the issue was resolved or not... but now I have 6 useless app

    0
  • Comment author
    ni_hao_1

    Thanks to Leslie for informing and solving

     

    PROBLEM SOLVED !

    -1
  • Comment author
    nunziolop

    Confirm that I can see the client_id and client_secret now.... still haven't understood how to remove unused app from the list. Does somebody know it ? 

    0
  • Comment author
    Leslie Community moderator

    Hello,

    There is no way - even on our side - to delete an app from your interface

    I advise you to change its name in order not to be lost and to deactivate unwanted apps with the slider at the bottom of the app's details page

    Have a good day,

    Leslie - Community Manager

    0
  • Comment author
    cmoimoro-log

    Hi, I'm still having the issue of apps not showing on the https://dev.netatmo.com/apps/ page.
    I'm having the error 404 on the endpoint https://app.netatmo.net/api/createdapplist

    How do I get the Client_id and client_secret of my apps ? 

    Thanks in advance
    Yours
    Pierre

    0
  • Comment author
    Leslie Community moderator

    Hello Pierre,

    It seems more like a cache/cookies issue for the connection to the app's part of the developer site. Did you try in private navigation or with an other web browser ? 

    Concerning the endpoint error, you should receive a code 13 "forbidden" and not a 404 if you are using a 3rd party token. This being said, this endpoint is not opened publicly nor documented on the developer portal

    Do you have the same error with documented API calls, like /homesdata for example ?

    Have a good day,

    Leslie - Community Manager

    0

Please sign in to leave a comment.