replace outdoor module Answered
I have purchased a new module.
How do I replace it?
I mean replace the outdoor module.
It is not possible to delete the broken one!
I need a guide to the compensation.
Raae
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Comments
1 comment
Hi,
Your original outdoor module is still linked to the station, you must:
You must first remove the old module from the Station settings (and don't forget to remove its batteries), restart the Station, and then associate the new module.
Here's how to remove a module from the mobile app:(https://www.youtube.com/embed/9n8FLmY8aWo?start=630&end=783)
- Restart your Station
- Make sure your smartphone's Bluetooth is active.
- Launch the Netatmo Weather App
- Touch the top left menu
- Touch "Install new products".
- Touch "Accessories for the Weather Station".
- Select your station
_After validating the steps, a page displaying the list of modules for your station will appear._
- Touch the red dot next to the outdoor module to remove it, it will be removed after a few seconds.
- Finish the process on the application and restart the Station.
- You can now start the procedure to add your new module.
Alternatively, you can add/remove modules from your computer (PC/MAC):
[Module Manager for Windows](https://n3twizard.blob.core.windows.net/wizard/NetatmoModulesManager_Windows.exe)
[Module Manager for MacOS](https://n3twizard.blob.core.windows.net/wizard/NetatmoModulesManager_MacOS.dmg)
If you want the old data to be transferred to the new module, please open a support request through this article : I have installed a new Smart Home Weather Station or a new accessory and I would like to transfer my old data. What should I do?
Best regards.
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