Loosing connection to Indoor weather station
Hi
I installed the weather station mid december 24 and it's loosing connection to wifi. I think I reinstalled 4 times in 3 weeks.
I use Google wifi
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Comments
9 comments
Keep losing connection to outdoor sensor. New batteries were installed, but same result. I had a similar problem a few months ago and it seemed to self correct. How do I reactivate the Weather Station?
R. Enslen
All of a sudden today my connection to the indoor unit has been lost and I cannot reconnect it at all. I Try restarting the wifi router, deleting phone app.
I have the same problem, an so do my neighbour. I guess its a sentral problem.
My connection to the indoor Main module is down too as of about 30 minutes ago. A reboot of the Main module did not help. Actually I think it is an issue with Netatmo servers because I can see and ping my Main module on my home network so it is connected to my home WiFi and responding. It just cannot communicate with the Netatmo servers is what I believe is happening.
Ok that what appears to be the issue then-no connection to the netatmo servers. Thganks guys for letting us know. I wonder hiow long its going to take them to realise that there is a problem
All working now
Oh oh the connection has been lost again !!
I don’t know how reliable it is but there’s a service status page:
https://health.netatmo.com/posts/dashboard
Hello,
We sincerely apologize for the inconvenience : some of our services were recently temporarily unavailable. For more details, please read this article in our Help Center : Service Incident - 30/01/25 & 31/01/25
All functionalities have now been restored. Our teams continue to monitor the state of the infrastructure and the network and mobilize all the means necessary to improve the continuity of our services.
Thank you for your understanding.
Have a good day.
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