Glass exploded on Outdoor camera (Presence) Answered henrik January 06, 2025 12:53 4 comments Today I noticed the glass for led spotlight on my Netatmo Presence (outdoor camera) has exploded by no reason. Anyone else had that issue? Is the glass replaceable or shall I just throw the camera? Comments 4 comments Sort by Date Votes Giada Community manager January 22, 2025 12:37 Official comment Hi, Please submit a request via this article : I lost or broke a part of my Outdoor Camera, how do I get a new one? We will be glad to replace the protective glass. Have a nice day. madware January 22, 2025 10:05 Wow. Can not believe this was not an attack by someone. Can you send a picture of the accident, please ? 0 henrik January 22, 2025 11:51 Glass is all shattered. Unfortunately I am not able to post any photo here. 0 madware January 22, 2025 12:30 Thanks. I see, really weird issue then... 0 Post is closed for comments.
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4 comments
Hi,
Please submit a request via this article : I lost or broke a part of my Outdoor Camera, how do I get a new one?
We will be glad to replace the protective glass.
Have a nice day.
Wow. Can not believe this was not an attack by someone. Can you send a picture of the accident, please ?
Glass is all shattered. Unfortunately I am not able to post any photo here.
Thanks. I see, really weird issue then...
Post is closed for comments.