Brieuc Community manager
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Brieuc commented,
Pardonnez-moi, je vous ai donné un chemin erroné ! Le bon est celui-ci :Paramètres > Ajout de produit > Netatmo > Thermo Link Original
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Brieuc commented,
Il vous suffit d'aller dans :Paramètres > Ajout de produit > Netatmo > Thermo Link Original Suivez les instructions et tout devrait rentrer dans l'ordre :)
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Brieuc commented,
Bonjour, Avez-vous bien appairé le Thermo Link au Thermo Hub ?
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Brieuc commented,
Bonjour, Rien ne vous empêche de brancher votre Station sur un onduleur 😉 Bonne journée !
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Brieuc created an article,
Where can I find the serial number or MAC address of my Energy ORIGINAL product?
Serial numberFor the Energy ORIGINAL range, it consists of two letters followed by six characters (e.g., mg12ab56).MAC addressSometimes, the Thermo Hub's MAC address needs to be entered in the Wi-F...
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Brieuc commented,
Hello everyone, Thank you very much for this feedback. The duration of the Home and Away scenarios is indeed limited to up to 180 min for now. Meanwhile, please note that these two physical buttons...
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Brieuc commented,
Bonjour à tous, Le Thermostat ORIGINAL propose uniquement une nouvelle version de l'algorithme de régulation avancé (PID) qui tient compte de l'inertie du chauffage et du logement. Nous vous confir...
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Brieuc commented,
Bonjour Frédéric, Merci pour votre retour ! Le Thermostat ORIGINAL n'offre plus l'algorithme à hystérésis, mais uniquement une nouvelle version de l'algorithme avancé (PID) qui tient compte de l'in...
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Brieuc created an article,
Thermostat ORIGINAL
Latest versionsThermo Hub 0.3.0 / Thermostat 0.2.4 / Thermo Link 0.1.2 - January 2026Initial version ⚠️ The update process is automated, requiring no action from you. We ensure all products have th...
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Brieuc created an article,
Will my products still work if my internet (Wi-Fi) goes down or if there is a power cut?
In the event of an Internet outage If your Internet connection is lost, the Thermostat will keep controlling the heating according to the current weekly schedule or the last setpoint applied befor...
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