Brieuc Community manager
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Recent activity by Brieuc
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I do not receive notifications on my smartphone.
To receive notifications, you must: Use Home + Security 2.5.0.2 or above Use Android 7 or above Be logged in your account To check your app version please open the app settings then scroll all the ...
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- 1 follower
- 0 comments
- -7 votes
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Advanced notification settings for Android
On Android 8 to 13:Go to the Home + Security app > Settings > Notifications, to access advanced notification settings. Notifications are classified into "channels" for each kind of events (unknown ...
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- 1 follower
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- -1 votes
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The Netatmo application is not available for my Android Smartphone.
The Netatmo Android applications are downloadable from Google Play.Minimum Android version supported:Home + Security: 8.0Others: 8.0Important noteThe Netatmo applications use a set of Google servic...
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- 1 follower
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- -2 votes
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I have the message "Notifications unavailable", what does it mean?
Netatmo apps for Android can be downloaded from Google Play.As of May 2020, some smartphone models are no longer certified by Google, so they no longer use Google Mobile services and therefore Goog...
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- 1 follower
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- -3 votes
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Is there a Home + Security app for my Apple Watch? The Home + Security app for my Apple Watch has disappeared. How can I get it back?
Version 5.0.0 and later of the Home + Security app for iOS does not offer an Apple Watch app. Instead, the Apple Watch will receive all notifications from your iPhone. So, you will get Home + Secur...
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- 1 follower
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- -3 votes
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How to reboot the device from the Netatmo Home + Security application?
Note that you can reboot your device from the Netatmo Home+Security application. This can be useful when you cannot play the live or the videos. The device needs to be connected to be able to reboo...
- 1 follower
- 0 comments
- -7 votes
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Can I use my Camera on a public Wi-Fi network?
Your Camera requires a secure network to work and keep your data safe. Therefore, it is not possible to use it in public Wi-Fi networks (HotSpot) or through enterprise Wi-Fi networks that filter po...
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- 1 follower
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- -2 votes
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How do I adjust my Android device settings to favor the geolocation service for Home + Security?
Your Camera will use your phone's geolocation to detect when you leave your home. The performance of this feature may vary depending on your phone's battery management settings. To ensure proper ge...
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- 1 follower
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- 3 votes
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How do I adjust my iOS device settings to favor location service for Home + Security?
Your Camera will use your phone's geolocation to detect when you leave your home. The performance of this feature may vary depending on your phone's battery management settings. To ensure proper ge...
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- 1 follower
- 0 comments
- -1 votes
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How does the geolocation associated with my profile works and how do I configure it?
Geofencing is a technology that uses location data to create a virtual zone around a physical location, such as your home. When a mobile device enters or exits this zone, predefined actions can be ...
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- 1 follower
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- 0 votes