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Brieuc Community manager

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Recent activity by Brieuc

  • How does the facial recognition work?

    When the Camera identifies a face for the first time, it is marked with a question mark on the Home + Security app. However, you can create a new profile, giving the person a first name, and config...

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    • 1 follower
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    • -2 votes

  • What settings can be customised for the Siren?

    You can customize the entry delay duration and its volume. The entry delay gives you some time to identify yourself when you get home or to disable it manually via the Home + Security app. If nobod...

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  • Smart Indoor Siren

    Latest versions v1.0.0 - September 8th, 2021 Add support of hardware 1.1 with audio codec ES8156New firmware numbering system   ⚠️ The update process is automated, requiring no action from you. We ...

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    • -8 votes

  • What about the privacy and the security?

    PrivacyNetatmo Cameras are designed for a personal use. Countries’ laws and regulations may restrict the use of your Netatmo Cameras. Please check the laws of your country.To respect privacy, pleas...

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    • 1 follower
    • 0 comments
    • -1 votes

  • How do firmware updates work?

    When a software update is available, Netatmo servers send it automatically and free of charge to all devices. Updates are rolled out gradually and could take several weeks. Your product will receiv...

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    • 1 follower
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    • -6 votes

  • How to change the settings of the Smart Indoor Siren?

    To access the settings, go to the Home + Security app > Settings > Change security settings > Alarms.In the settings page you can: Change the duration and volume of the entry delay.Change the durat...

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    • 1 follower
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    • -7 votes

  • How will my Smart Indoor Siren react if my network turns off suddenly?

    When the Indoor Camera has no longer access to the network, everything goes as planned because the Camera knows the events that must trigger the Siren and can still trigger it. The only way to turn...

    • 1 follower
    • 0 comments
    • -3 votes

  • I bought a second-hand product (reconditioned as new or not), what are the recommendations?

    If you purchased a refurbished product by Netatmo, it has been refurbished in a reconditioning workshop where it was validated by tests that meet the same functional requirements as for a new produ...

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    • 1 follower
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    • -2 votes

  • Is it possible to make only one siren sound?

    If you have multiple sirens, all the sirens of your home sound together whether they have been triggered manually or automatically to ensure maximum security.It is not possible to configure a diffe...

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    • 1 follower
    • 0 comments
    • -2 votes

  • My Siren sounded but I didn't get a notification or don't see the event in the timeline

    If your version of the Home + Security app isn't up-to-date, it is possible that you don't receive any notification for siren events and that you don't see them in the timeline.Please make sure you...

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    • 1 follower
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    • -4 votes