User

Brieuc Community manager

Member since
Total activity 707
Last activity
Following 0 users
Followed by 0 users
Votes 21
Subscriptions 414

Articles

Recent activity by Brieuc

  • How to share control of your Apple Home?

    Notes With the Apple HomeKit, you can share the control of your home devices with anyone who has a valid iCloud account. All of the HomeKit accessories linked to your Home account will be accessibl...

    • Updated
    • 1 follower
    • 0 comments
    • -8 votes

  • Advanced network troubleshooting guide.

    Several factors can prevent wireless devices from working properly, such as physical interference and Wi-Fi access point configuration. In this article, we will first look at ways to reduce any phy...

    • Updated
    • 1 follower
    • 0 comments
    • -3468 votes

  • My Amazon Alexa assistant says that my product is not responding.

    If your Amazon Alexa assistant fails to control a Netatmo product in your home, check the status of your device in the dedicated Netatmo app.If one of your products doesn’t pair, check out the ques...

    • Updated
    • 1 follower
    • 0 comments
    • -22 votes

  • Service Incident - 29/10/2025

    We sincerely apologize for the inconvenience, our services are temporarily unavailable.Our teams are currently working on resolving the incident so that everything gets back to normal as soon as po...

    • Updated
    • 0 followers
    • 0 comments
    • 640 votes

  • How do I calibrate my Smart Door Lock correctly?

    In order to calibrate your Smart Door Lock, it must be fitted to your door. Steps Settings Manage my home Select the room where your Smart Door Lock is installed Select the Smart Door Lock you wan...

    • Updated
    • 1 follower
    • 0 comments
    • -45 votes

  • I'm moving out, what do I do with my Netatmo products?

    When you move house, there are two possible options for your Netatmo products:1. Leave the products in the house.In this case, it is recommended that you reset the products in order to delete any t...

    • Updated
    • 2 followers
    • 0 comments
    • 1 vote

  • Nothing happens when I put the batteries into my Thermostat or when I push the (+) and (-) buttons, what should I do?

    Perform some quick tests:Power supplyRemove the Thermostat's batteries for one minute, then put them back in, checking their polarity: the display should flash.If it doesn’t flash, try again with n...

    • Updated
    • 1 follower
    • 0 comments
    • -515 votes

  • My Valve doesn’t turn on when I insert the batteries, what should I do?

    Check the batteries conditionThe Valves are designed to operate with non-rechargeable AA / LR6 type alkaline batteries. The rechargeable batteries are not powerful enough to allow the Valves to fun...

    • Updated
    • 1 follower
    • 0 comments
    • -1989 votes

  • Can I control multiple Thermostats from the same application?

    Yes, you can control several Thermostats with the same application.We recommend installing them under the same Netatmo account so you can switch easily between Thermostats in the app.Use cases: Sec...

    • Updated
    • 1 follower
    • 0 comments
    • -26 votes

  • Service Incident - 08/10/25

    We sincerely apologize for the inconvenience; some of our services are temporarily unavailable.Our teams are currently working on resolving the incident so that everything gets back to normal as so...

    • Updated
    • 1 follower
    • 0 comments
    • -19 votes