User

Christophe Community moderator

Member since
Total activity 36
Last activity
Following 0 users
Followed by 0 users
Votes 13
Subscriptions 14

Activity overview

Latest activity by Christophe

  • Christophe commented,
    1. Community
    2. [FR] Caméra Intérieure Advance
    3. Caméra intérieur advance: installéé…puis figée!

    Bonjour Antoine,  Si la LED reste allumée en vert fixe pendant la phase de démarrage c'est qu'un défaut l'empêche de démarrer correctement. Je vous invite à contacter notre support client qui vous ...

  • Christophe commented,
    1. Community
    2. [FR] Caméra Intérieure Advance
    3. Netatmo Advance et Netatmo Welcome dans une même maison

    Bonjour cherel, Vous pouvez tout à fait avoir plusieurs caméras dans une même maison et également combiner des modèles différents. La liste des profils est commune à toute les caméras au sein d'une...

  • Christophe created a post,

    Smart Outdoor Camera v3.22.0

    Dear customers, We have started the roll-out of the release v3.22.0 for your Smart Outdoor Cameras. The changelog of this release: Fix HomeKit Secure Video not properly recording after iOS/HomePo...

    • Christophe
    • Edited
    • 27 followers
    • 35 comments
    • 0 votes
  • Christophe created a post,

    Smart Indoor Camera v5.24.0

    Dear customers, We are releasing today the release v5.24.0 on your Smart Indoor Cameras. The associated changelog: Fix HomeKit Secure Video not properly recording after iOS/HomePod 18 release I...

    • Christophe
    • 16 followers
    • 14 comments
    • 0 votes
  • Christophe commented,
    1. Community
    2. [EN] Smart Indoor Camera and accessories
    3. Smart Indoor Camera v5.22.0

    Hello, If your product appears to be disconnected, please try to restart it electrically (unplug the power supply at least 10 seconds). If you are still facing the persistent green LED issue, pleas...

  • Christophe commented,
    1. Community
    2. [EN] Smart Indoor Camera and accessories
    3. Smart Indoor Camera v5.22.0

    These problems should not happen if a minimum of testing were done in the pre-production environment. Hello, we do have several layers of pre-production environments. There was an incident yester...

  • Christophe created a post,

    Smart Indoor Camera v5.22.0

    Dear customers, We are releasing today the firmware release v5.22.0 on your Smart Indoor Cameras. Here is the changelog: Improve general system stability Fix notification for Smart Door and Window...

    • Christophe
    • Edited
    • 39 followers
    • 47 comments
    • -5 votes
  • Christophe commented,
    1. Community
    2. [EN] Smart Outdoor Cameras
    3. Smart Outdoor Camera v3.20.0

    Anything I can do for accelerating the roll-out to my camera? Hello,The roll-out process will gradually make the firmware available on more and more cameras during the upcoming two weeks. You can...

  • Christophe created a post,

    Smart Outdoor Camera v3.20.0

    Dear customers,We are starting today the roll-out of the release v3.20.0 on your Smart Outdoor Camera. Here is the changelog from the previous v3.18.0: Fix detection event unbuffering failing in ...

    • Christophe
    • 40 followers
    • 38 comments
    • 0 votes