Glass exploded on Outdoor camera (Presence) Répondu

henrik
Today I noticed the glass for led spotlight on my Netatmo Presence (outdoor camera) has exploded by no reason. Anyone else had that issue? Is the glass replaceable or shall I just throw the camera?
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Commentaires

4 commentaires

Date Votes
  • Comment author
    Giada Community manager
    • Commentaire officiel

    Hi,

    Please submit a request via this article : I lost or broke a part of my Outdoor Camera, how do I get a new one?

    We will be glad to replace the protective glass.

    Have a nice day.

  • Comment author
    madware

    Wow. Can not believe this was not an attack by someone. Can you send a picture of the accident, please ?

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  • Comment author
    henrik

    Glass is all shattered. Unfortunately I am not able to post any photo here.

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  • Comment author
    madware

    Thanks. I see, really weird issue then...

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