GEORGzer Community moderator

1. Communauté
2. [EN] Smart Home Weather Station and accessories
3. Outside module

Check the battery compartment for humidity, maybe the batteries got shorted out. Hardware defect would be another possibility.

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• 15 février 2026 17:05
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1. Communauté
2. [EN] Smart Indoor Air Quality Monitor
3. Unable to name 3 devices in home coach app

If you go to settings - advanced, you should see 3 entries if you have a Home Coach devices. By tapping each you can name them, configure the light and so on. To find out which is which name them i...

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• Modifié 11 février 2026 08:24
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1. Communauté
2. [EN] Smart Modulating Thermostat
3. Viessmann Vitodens 100-w BK1C (model year 2018-2020) compatibility with Netatmo OpenTherm Thermostat

Ok, that’s actually hard to diagnose from a distance. If your boiler doesn’t react at all to the Thermostat and wiring is legit, there is always the possibility of a hardware defect. However, I do...

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• 27 janvier 2026 18:07
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1. Communauté
2. [EN] Smart Modulating Thermostat
3. Viessmann Vitodens 100-w BK1C (model year 2018-2020) compatibility with Netatmo OpenTherm Thermostat

You mean a B1KC, not BK1C right? Does the boiler display any error code, like A9? Which would be „Communication error, OpenTherm device“.

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• 26 janvier 2026 10:03
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1. Communauté
2. [EN] Smart Outdoor Cameras
3. Can I get replacement mounting hardware?

Take a look here, you can order spare parts from Netatmo directly: https://helpcenter.netatmo.com/hc/en-us/articles/20976487478162-I-lost-or-broke-a-part-of-my-Outdoor-Camera-how-do-I-get-a-new-one

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• Modifié 25 janvier 2026 17:46
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1. Communauté
2. [EN] Smart Modulating Thermostat
3. Compatible - Buderus Logamax plus GB122i-24 K H

This boiler uses EMS as its BUS protocol, not OpenTherm like the Netatmo Modulating Thermostat. There are EMS to OpenThem converters out there, but I can‘t say if they work properly or not, sorry.

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• 23 janvier 2026 09:56
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1. Communauté
2. [EN] Smart Thermostat
3. Ariston

That sounds more like an operating error to me. Normally you set a heating-circuit temperature on the boiler (many have those typical turning knobs for that), switch it on and leave that as is. Fro...

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• Modifié 22 janvier 2026 23:01
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1. Communauté
2. [EN] Smart Thermostat
3. Ariston

„only the hot water is activated and the radiator boiler does not activate“ You mean hot water like in your bathtub/shower but radiator heating didn‘t work before either?

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• 22 janvier 2026 20:53
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1. Communauté
2. [EN] Smart Thermostat
3. Ariston

TA1 should be the correct terminal to connect a thermostat. Unless another thermostat was installed before, there should be a bridge cable that has to be removed before connecting the Netatmo Therm...

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• 22 janvier 2026 18:59
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