Outdoor Camera Original (2026)

Resetting your Original Outdoor Camera can be useful in several cases: Wi-Fi network change, connection problem, change of owner, or unexpected product behavior.

This article explains when and how to safely reset your camera.

Before you begin

• A factory reset permanently removes the camera from your Netatmo account
• After the procedure, the camera will need to be fully reconfigured in the app
• Make sure the camera is properly powered

For security reasons, the reset cannot be triggered at any time: the reset button is only active during the 15 minutes following the last electrical restart of the camera. This prevents any unauthorized manipulation.

Where is the reset button?

The reset button is located behind the grille under the product.

Available actions from the reset button

Depending on how long you press the button, three different actions are possible:

Short press (less than 5 seconds)

• Solid white LED
• Restarts Wi-Fi pairing
• Use in case of network connection issues

Medium press (between 5 and 10 seconds)

• Solid blue LED
• Resets Apple Home pairing
• The camera remains linked to your Netatmo account

Long press (more than 10 seconds)

• Solid red LED
• Factory reset
• The camera is restored to its original state and removed from your Netatmo account

Smart Outdoor Camera (2015)

Notes

1. Resetting the Camera is not necessary in case of:
   1. Disconnection issues.
   2. Difficulty watching videos.
   3. Difficulty receiving notifications.
2. Resetting the Camera is only necessary in case of:
   1. Giving away or selling your Netatmo Camera.
   2. Wanting to delete the HomeKit configuration.
3. Resetting destroys all data and all configuration settings of the Camera, including those on the SD card, which is formatted.

Steps

You can reset your Smart Outdoor Camera and reset all settings to zero using the reset QR code. You can generate it from the advanced settings menu of your Camera in the Home + Security app.

Show the code to your Camera, which will flash at least five times to inform you of the imminent reset. Keep the Camera powered until the floodlight flashes slowly again (this may take up to two minutes).

Updated April 20, 2026 13:40