Help Center

How do firmware updates work?

When a software update is available, Netatmo servers send it automatically and free of charge to all devices. Updates are rolled out gradually and could take several weeks. Your product will receive the update, install it and restart. You will be notified of this event in your News Feed. A changelog is available for each new version in the product-specific "Updates" section of our Help Center.
A direct link ("i" icon) is also available in the Home + Security app, next to the version number installed on your product:
Settings > Manage my home > [pièce du produit] > [nom du produit] > Information > Software version.


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