Help Center

HomeKit does not work when I'm not at home.

To control Netatmo products remotely with Siri or the Apple Home app, a HomeKit hub MUST be active in the home (more info):

  • An Apple TV with tvOS 10 or later.
  • An iPad with iOS 10 or later.
  • Or a HomePod.

NB : Synchronisation with iCloud may take some time once you have completed the setup process.

Updated

Was this article helpful?

Need more help? Submit a request