gransbernardo
Activity overview
Latest activity by gransbernardo
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gransbernardo commented,
Thank you. I've seen I will reply him as soon as I can :-)
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gransbernardo commented,
I've never recived the message of 14th. could you send me it back once again ... Maybe I'm waiting for this mail. tnx
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gransbernardo created a post,
How to have a reply from the customer service?
Hi Giada, is it possible to have any kind of the reply for the Ticket 3290326?It is since 04/Mar/2025 I'm waiting a reply from your colleague. Hope you can help tnx
- gransbernardo
- 2 followers
- 5 comments
- 0 votes
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gransbernardo commented,
Thank you Giada for you reply. In a view of the development of the smarthomes Matter seems to be a protocol to follow. So I hope you will consider to integrate this device. I'm sure that all the us...
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gransbernardo created a post,
Matter protocol support
Hello, is anybody aware if the smartlock will support matter protocol?
- gransbernardo
- 2 followers
- 3 comments
- 0 votes
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gransbernardo commented,
I know that this is a forum among users, since there is no support at all from Netatmo. The fact is that there is no support from your company at all anywere. This kind of "support" sucks. I will n...
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gransbernardo commented,
One month is passed, but no reply. Do you call it customer care?
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gransbernardo created a post,
Guest account are not able to open
I hope this message will get an answer. I'm trying to give guest account to 2 different people. One with an android phone, the second with an apple. Non of them where able to open the door with the...
- gransbernardo
- 1 follower
- 4 comments
- 0 votes
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gransbernardo commented,
Unfortunately, despite the high price, support is very poor.I'll answer that I'm just a user.For the outside I don't think there are any problems, but personally I wouldn't trust leaving the ‘insid...
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gransbernardo created a post,
How to manage the housekeeper?
I would like to know if it is possible to set some access to specific date/hours of the week in order to authorize the housekeeper to enter not all the time as guests but only in a limited periods?
- gransbernardo
- 1 follower
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