Help Center

Where can I find the serial number or MAC address for my Smart Video Doorbell?

Note

  • The serial number is composed of one letter followed by six characters (ex: gxxxxxx).
  • The MAC address is in this format: 70:ee:50:xx:xx:xx.

You can find the serial number / MAC address of your Smart Video Doorbell:

  • If your Doorbell is already linked to your account, go to the Home + Security app > Settings > Manage my home > [product's room] > [product's name] > Serial number
  • On the back of the product



  • On the packaging

Updated

Was this article helpful?

Need more help? Submit a request