As part of a strategic business decision, Netatmo has refocused its operations on the European market. Consequently, as of June 1, 2026, the Netatmo online stores in the United States and Canada have been permanently closed. Netatmo products are no longer available for purchase through official sales channels in North America.

Customers who already own Netatmo products can continue to use and manage their devices through the Netatmo applications. For assistance with their products, you can contact our Support Team. 

To contact our Support Team, you can either:

• Chat with our Virtual Assistant Neo, available on our website and Help Center
• Choose the Support article on our Help Center that most closely addresses your question, and click ''Submit a Request'' at the end of the article. 

Before your request can be escalated to a Customer Support agent, you need to be signed in to your Netatmo account to send your request, or you may be asked to provide your contact details (full name, email address, and the reason for your inquiry).