• I do not see the feature to trigger the siren
• Can the siren be triggered automatically?
• What’s the difference between the Smart Outdoor Camera and the Smart Outdoor Camera with Siren?
• Does my Outdoor Smart Camera have a siren?
• How does the siren on the Outdoor Camera work?
• Is it possible to change the sound or volume of the siren?

• How to install the Smart Outdoor Camera?
• I can’t setup the Smart Outdoor Camera. What should I do?
• I lost the setup QR code of my Smart Outdoor Camera.
• I lost or broke a part of my Outdoor Camera, how do I get a new one?
• Can I install the Smart Outdoor Camera without replacing an existing light fixture?
• Do I need a professional installer?

See all 7 articles

• How can I change the Wi-Fi configuration of my Camera? I changed my router, how can I configure my Camera to connect to internet again?
• Advanced network troubleshooting guide.
• Can the Smart Outdoor Camera work on Ethernet/PoE?
• Can I use my Camera with a 4G router?
• Can I use my Camera on a public Wi-Fi network?

• How to reboot the device from the Netatmo Home + Security application?
• The Netatmo application is not available for my Android Smartphone.
• I do not receive notifications on my smartphone.
• Advanced notification settings for Android
• I have the message "Notifications unavailable", what does it mean?
• What changes with the new Home + Security Webapp?

See all 9 articles

• What happens when the micro-SD card is full?
• Where is the SD card located in my Smart Outdoor Camera?
• How does video storage work and what is stored on the Netatmo servers?
• The Home + Security app displays “SD card is defective” or "SD card is absent", what does it mean?
• How can I store videos of events for longer than 6 months?
• What is the maximum amount of time that events can be stored for? How can I change it?

See all 15 articles

• Video / live does not play.
• My Smart Outdoor Camera misses some events.
• The Home + Security App displays “Video unavailable. The Camera is disconnected.”.
• I have no videos, even though the Camera is plugged in and I have Wi-Fi.
• The floodlight stays on and the Camera is not working properly in the Home + Security app.
• Live stream has a delay compared with reality, there is a lag of some seconds.

See all 8 articles

• How do I find my product’s serial number (or its MAC address)?
• Suspension of IFTTT services for your Security products
• How can I reset my Smart Outdoor Camera?
• How does the floodlight on the Smart Outdoor Camera work?
• Can I change the light intensity?
• How do firmware updates work?

See all 13 articles

• Where can I find the HomeKit setup code?
• What is Apple HomeKit monitoring?
• What is HomeKit Secure Video? How does it work?
• My camera detects too much motion in the Home app. What can I do ?

• What are Amazon Alexa and Amazon Echo?
• How do I remove access to my Netatmo products in Amazon Alexa?
• How do I use my product on Alexa?
• How do I set up Amazon Alexa to control my Netatmo products?
• My account is linked to Alexa, but I don’t see my product in the Alexa app.
• My Amazon Alexa assistant says that my product is not responding.

• What is Google Assistant and Google Home?
• How do I set up “Google Assistant” to control my Netatmo products?
• My Google Assistant says that my product is not currently available.
• How do I remove access to my Netatmo products from my Google Assistant?
• My account is linked to Google Assistant, but I don’t see my product in the Home app.
• How do I use my product on Google Assistant?

• How does the automatic triggering of the alarm work and where to activate it?
• What does "No subscription" mean?
• Does Netatmo have access to my data ?
• How much power does the Smart Outdoor Camera use?
• What is the Smart Outdoor Camera's power supply?
• Can the Smart Outdoor Camera be recording 24/7?

See all 14 articles

• Smart Outdoor Camera with and without Siren

• Smart Outdoor Camera with and without Siren